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Shipping Policy – ELVAYA
At ELVAYA, we are committed to delivering your orders safely and efficiently. Please read our shipping policy to understand our shipping process, delivery timelines, and shipping charges.
1. Shipping Charges
Shipping charges at ELVAYA depend on the customer's delivery location, the shipping destination, and the applicable courier charges.
The final shipping cost will be displayed at checkout or communicated to the customer before the order is confirmed.
2. Order Processing Time
Orders are generally processed within 1–2 business days after confirmation.
Please note that orders may take additional time to process during holidays, sales, or periods of high order volume.
3. Delivery Time
Estimated delivery times depend on the customer's location and the courier service.
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Local deliveries: Typically 1–3 business days.
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Domestic deliveries within India: Typically 3–6 business days.
These are estimates only. Actual delivery times may vary due to weather conditions, courier delays, public holidays, or other circumstances beyond our control.
4. Order Tracking
Once your order has been shipped, tracking details will be shared with you whenever available. You can use these details to track your shipment.
5. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
ELVAYA will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer. Additional shipping charges may apply if a shipment needs to be re-sent.
6. Delayed or Lost Shipments
If your order is delayed or appears to be lost, please contact our customer support team. We will coordinate with the courier service to help resolve the issue.
7. Shipping Restrictions
Shipping availability may vary depending on the delivery location. If we are unable to deliver to your address, we will inform you.
8. Contact Us
For any questions regarding shipping, please contact us:
Store Name: ELVAYA
Email: [elvaya64@gmail.com]
Website: [https://elvaya.in/]
9. Policy Updates
ELVAYA reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page.
Thank you for shopping with ELVAYA. We appreciate your trust in us!
